Thank you for making payment at abcmalaysia.com.my. Please read this policy carefully. This is the Return and Refund Policy of ABC Research House (created with help from TermsFeed).

Digital service charge

All products and services are sold “as is”. The service holder assumes the responsibility for the payment, and no refunds will be issued. We do not issue refunds for pre-payment on invoices or services once the payment is confirmed.

We recommend contacting us for assistance if you experience any issues using our digital product/services.

Article processing charge (APC)

We do not issue refunds for APC/ publication fees once the payment is confirmed and paid. We recommend contacting us for assistance if you experience any issues making online payment / cash office wire transfer (example: Western Union, MoneyGram, RIA etc) / bank to bank wire transfer.

Physical products/ Print hard copy

We do not issue refunds for printed hard copy/copies once the order is confirmed or/and the physical product/ print hard copy sent. We recommend contacting us for assistance if you experience any issues receiving or dispatching our print hard copy.

Digital products/ PDF soft copy

We do not issue refunds for digital products once the order is confirmed and the product/ PDF file is downloaded/ sent. We recommend contacting us for assistance if you experience any issues receiving or downloading our PDF articles/ products.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us.

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